Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
Martin Cole, Greg Parston
A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.
年:
2006
出版社:
Wiley
言語:
english
ページ:
188
ISBN 10:
0470054522
ISBN 13:
9780471959458
ファイル:
PDF, 1.14 MB
IPFS:
,
english, 2006